Privacy Policy

Introduction

SignCraft ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

Information We Collect

We collect information that you provide directly to us, including:

• Name, email address, phone number, and shipping/billing address
• Payment information (processed securely by our payment processor)
• Order details and purchase history
• Account credentials (if you create an account)
• Communications with our customer support team
• Custom design files or specifications you upload

We also automatically collect certain information when you visit our website, including your IP address, browser type, device information, and browsing behavior through cookies and similar technologies.

How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Communicate with you about your orders and account
• Provide customer support
• Improve our website, products, and services
• Send promotional emails and marketing communications (with your consent)
• Detect and prevent fraud and unauthorized transactions
• Comply with legal obligations

Information Sharing

We do not sell your personal information. We may share your information with:

• Service providers: Payment processors, shipping carriers, and email service providers who help us operate our business
• Legal compliance: When required by law or to protect our rights
• Business transfers: In connection with a merger, acquisition, or sale of assets

Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors come from. You can control cookies through your browser settings. Disabling cookies may affect certain features of our website.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction or deletion of your personal information
• Object to or restrict certain processing of your data
• Request a copy of your data in a portable format
• Opt out of marketing communications

To exercise these rights, please contact us at support@signcraft.dev.

Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: support@signcraft.dev
• Address: SignCraft, United States